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How to avoid scams

18 December 2017

As a bank with more than nine million customers, it’s sadly inevitable some will fall victim to scams and I’ve seen some terrible cases in my role. One included an older couple who lost money to a scammer and then were double scammed as the “people” they engaged to recover the money were also scammers as well.

They are far from alone.

In 2016 alone, people lost between $300 million and $3 billion to scammers, according to estimates from The Australian Competition and Consumer Commission, Australian Cybercrime Online Reporting Network and Australian Bureau of Statistics.

For more.