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Working together to protect you from internet fraud

21 August 2014

We hope that when you receive that email saying you have won the lottery in which you didn’t buy a ticket, or that a long lost 'Uncle in Nigeria' has left you his inheritance, you realise immediately that it is a scam and you don’t send back your personal details in the hope of getting some money.

The majority of us just think “I Wish!” hit delete and move on. However, what about when you receive an email, that appears to be from your bank, telling you someone has attempted to log into your account from somewhere on the other side of the world? Is it true? Will you be locked out of your account if you don’t respond to this email?

Remember, Westpac will never ask you to update, verify or correct any Online Banking details directly into an email reply.
Some easy ways to determine if an email is legitimate is by asking yourself these three simple questions:
1. Is it asking you to provide personal financial information?
2.  Does the email have poor grammar and punctuation?
3. Are words spelt incorrectly?
If you answer Yes to any of the above questions the email is likely to be a scam. 

Be cautious of emails asking you to click on a link which may redirect you to a fake website.  Fraudsters are more sophisticated in the way they target consumers, so keep a look out for suspicious signs.

Please, take a couple of minutes to watch our online security video. The video illustrates some techniques used to trick people into providing personal financial information. Watch it today and share it with your family and friends.