Client Engagement During the Pandemic: Virtual First Impressions & Networking Skills

Event Details

  • DateThu 07 January 2021
  • Time10:00 AM - 11:00 AM
  • VenueOnline event
  • LocationOnline event Fremont ACT 9453
  • TypeNetworking
  • Ticket$$110 per person
  • Table$Price for a table per table (seats Normally between 8-12)
    (510) 962-8903
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Overview We know we want to engage with our clients and grow our client base, but now it seems more difficult than ever to do so. Join us for an illuminating webinar to learn the best approaches to serve you and your clients. Whether it's a virtual meeting with internal partners or reaching out to clients, we need to ensure we're comfortable with our online presence. We'll cover expectations of professional appearance and decorum because first impressions online are as important as in person. Learn how to manage the impression you make and maximize your "likeability" Successful meetings, both internally and externally, requires that we understand and meet the unwritten expectations of the pseudo social/professional arena. The requirements have changed during COVID-19. We need to strike the perfect balance between safety and comfort when meeting others in public. We'll explore face to face and online networking during and post Covid. Why you should Attend Often people are unaware of the barriers their image and behaviors create. The more distractions with your audience the more it interferes with your value proposition. We have to be seen to be heard and we believe what we see. It's more important now to network, we don't have the same opportunities to meet, attend and grow our client base, and develop professional relationships in the office. The work culture is mostly remote or from home offices during the pandemic. Therefore, it's imperative to present ourselves, build trust and develop relationships remotely. Areas Covered in the Session How to appear credible and trustworthy on camera The impact of appearance on client perceptions Personal colour analysis – learn your best camera colours and take away Incorporate the appropriate business protocols during all client interactions Learn to make an emotional connection with others How to ask for introductions and referrals Business Development: how to transition from social to business conversations Learn the ABCs of asking for referrals to garner quality professional contacts Tips on networking in person and virtually Follow up skills to ensure the relationship is continued Who Will Benefit New Hire Wealth Advisors New Hire Audit Professionals Sales personnel Sales support Managers Banking, Finance, Accounting, entrepreneurs, real estate agents, association members, career centers (universities) Anyone beginning or in an intermediate position will benefit from this course. Association Members Career Transition candidates Speaker Profile Lynne Mackay specializes in the delivery of individual consultations, keynotes, workshops and conferences that enhance a company's human resource credibility. These include personal image, performance communications, networking, and business etiquette/professional behaviour programs. Lynne has travelled extensively in her 30 years of working with many Fortune 500 companies across North America. She has a 34 year background in personal appearance and image development and has counselled top executives in many well-known corporations. Her in-house seminars are dynamic and effective, providing valuable practical insights that can be applied by all who attend.