The 4 Types of Customers half-day: AM or PM

Event Details

  • DateFri 11 September 2015
  • Time9:00 AM - 5:00 PM
  • VenueICG
  • LocationLevel 1, Suite 25, 37 - 39 Albert Rd Melbourne VIC 3004
  • TypeWorkshop
  • Ticket$297 per person
  • Table$n/a per table (seats Max 9 per group)
  • ContactKerryn Gamble
    0488 179 500
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1/2 day workshop for Consultants, Business Development Professionals, Sales Executives & Sales Managers We make decisions emotionally, then justify logically. The question is, how do we tap into our customer’s preferred approach to their buying experience. We’re in business to add value in some way, whether that’s providing solutions, removing pain, making life easier, more enjoyable or more effective AND to make money doing this. The thing is, our customers are completely different and their communication preferences are different also. When we match our customers communication preferences, we create happy customers, repeat business and raving fans. Long gone are the days of features and benefit selling. Whilst these are important, customers make their decision when it looks good, feels right and makes sense (to them) and if others are buying too. Based on Extended DISC the most popular behavioural profiling tool used globally, this half-day workshop brings Extended DISC to life in a way you’ve not experienced before. Join us to discover: Why customers don't respond the same way to your messages What customers need to make their decision How to identify the 4 types of customers What to do, so your customer feels great about their decision NOTE: Numbers for this workshop are limited to 9 places, so register now!